Terms & Conditions

Welcome to Coffi Dre ☕
We’re here to keep things simple, fair, and full of great coffee.

🚚 Delivery

We use a variety of trusted couriers and postal services depending on parcel size, weight and destination.

Standard Delivery
Dispatched within 2–5 working days

• 0.1kg – 1.9kg: £3.00
• 2.0kg and above: £5.00

Express Delivery
Dispatched within 1–3 working days

• 0.1kg – 1.9kg: £5.00
• 2.0kg and above: £15.00

Free Delivery
Dispatched within 2–5 working days (where applicable).

Please note:
Some non-coffee items may take longer to dispatch as they may be sent directly from our suppliers. This is more likely between 22nd December and 2nd January, when things slow down a little for the holidays.

🎁 Promotions & Vouchers

We love a good deal — but here are the ground rules:

• Promotions are single-use only, unless stated otherwise.
• Offers cannot be combined.
• Multiple uses are not permitted.

It is against our terms to resell gift card codes or purchase them via secondary marketplaces (such as Zeek). Any code suspected of fraud will be cancelled. Please return these to the original seller for a refund.

Gift Vouchers

• Valid for 12 months from date of issue.
• Redeemable against most products at coffidre.cymru only.
• Not redeemable for cash.
• Must be used in full in a single transaction.
• Any unused balance will be lost.
• Cannot be replaced if lost or stolen.

If your order exceeds the voucher value, the remaining balance must be paid by debit or credit card.

If you return an item purchased using a voucher, the value will be reissued as a coupon code.

We reserve the right to cancel a voucher if necessary (for example, suspected fraud). Gift vouchers remain the property of Coffi Dre.

🔄 Returns & Refunds

Changed your mind? No problem.

If there’s an issue or you would like to return unopened coffee, please email coffi@coffidre.cymru
.

Once the product is returned to our warehouse unopened and in good condition, we’ll issue a full refund.

Please note:
We do not currently offer free returns.

☕ Subscriptions

The “At Least Two Coffees” Rule

We believe every good coffee relationship deserves at least a second date.

When you sign up for a subscription, you agree to a minimum of two paid billing cycles.

This means:

• You must complete at least two successful subscription payments before cancelling.
• Trial periods (if offered) do not count toward these two payments.
• Failed or declined payments do not count.

After your second successful payment, you’re free to cancel anytime (with proper notice — see below). No awkward breakups. Just good coffee.

Cancelling Your Subscription

We hate goodbyes — but we understand.

You must give at least 3 working days’ notice before your next billing date to avoid being charged for the following cycle.

To cancel:

• Submit a cancellation request via your account page, or
• Email us at coffi@coffidre.cymru

If cancellation is requested before the minimum two-payment term is completed, it will take effect once that minimum commitment has been fulfilled.

Subscription payments are non-refundable once processed, except where required by law.

💬 Customer Support

At Coffi Dre, we pride ourselves on sorting things properly.

If we’ve messed up, we’ll fix it. If you’ve got feedback, questions, or just fancy a chat — drop us an email at: coffi@coffidre.cymru

We’re always happy to help.

🏢 Company Details

Coffi De Coffee Ltd
Company Number: 15400538
VAT Number: 462 8200 05

Registered in the United Kingdom.

Correspondence Address:
Unit 3 Dairy Buildings
Faenol Park
Gwynedd
LL57 4BY

🔞 Age Restrictions

You must be 18 years or older to place an order on our website.