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Privacy Policy

Data Controller

Coffi Dre is operated by:

Coffi De Coffee Ltd
Company Number: 15400538
Registered in the United Kingdom

Correspondence Address:
Unit 3 Dairy Buildings
Faenol Park
Gwynedd
LL57 4BY

If you have any questions about this policy, please contact:

📧 coffi@coffidre.cymru


Information We Collect

When you interact with our website we may collect the following information.

Information you provide directly

This may include:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment details (processed securely by payment providers)

This information may be collected when you:

  • Place an order

  • Create an account

  • Contact us

  • Subscribe to marketing emails

Information collected automatically

When you visit our website we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited

  • Time spent on pages

  • Referring websites

This information helps us improve our website and customer experience.


Legal Basis for Processing Data

Under UK GDPR, we process personal data under the following lawful bases:

Contract
To fulfil orders and provide the services you request.

Legitimate Interests
To improve our website, services, and security.

Consent
For marketing emails and optional cookies.

Legal Obligation
Where we must retain information for accounting, tax, or legal requirements.


How We Use Your Information

We use personal data to:

  • Process and deliver orders

  • Provide customer support

  • Respond to enquiries

  • Improve our website and services

  • Send marketing communications (where consent has been provided)

  • Prevent fraud and maintain website security


Marketing Communications

If you subscribe to our mailing list, we may send you updates about:

  • Coffee releases

  • Promotions and offers

  • Events or Coffi Dre news

You may unsubscribe at any time by:


Third-Party Services

To operate our website and fulfil orders we may share limited information with trusted service providers including:

  • Payment processors

  • Courier and delivery companies

  • Website hosting providers

  • Analytics providers

  • Email marketing platforms

These providers only process personal data where necessary to provide their services.


International Data Transfers

Some services we use may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.


Data Retention

We only retain personal data for as long as necessary.

Typical retention periods include:

  • Order information – up to 6 years for accounting and tax records

  • Marketing preferences – until you unsubscribe

  • Website analytics data – retained for a limited period for website improvement


Your Data Protection Rights

Under UK data protection law you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to certain types of processing

  • Request transfer of your data

To exercise these rights please contact:

📧 coffi@coffidre.cymru

We may ask you to verify your identity before processing requests.


Complaints

If you believe your personal data has been handled incorrectly, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
https://ico.org.uk

However, we would appreciate the opportunity to resolve your concerns first.


 

Website Terms of Use

By accessing or using https://coffidre.cymru, you agree to the following terms.

Website Use

You may use this website only for lawful purposes.

You must not:

  • Use the website in any way that may damage or disrupt the website

  • Attempt unauthorised access to the website or its servers

  • Copy or redistribute website content without permission


Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Coffi Dre unless otherwise stated.

Content may not be reproduced or used without prior written permission.


Website Availability

We aim to ensure the website is available at all times, however we cannot guarantee uninterrupted access.

We may suspend or update the website at any time without notice.


External Links

Our website may include links to third-party websites.

We are not responsible for the content or privacy practices of these external sites.


Contact

If you have any questions regarding this page or how your data is handled, please contact:

📧 coffi@coffidre.cymru